Telemedicine: A Gateway to Transforming Healthcare in Puerto Rico
It has recently come to AAMPR’s attention that Puerto Rico, amidst cultural change and resistance to innovation, is pushing forward with discussions on telemedicine and telehealth as a means to improve access to care. At a recent conference in San Juan addressing this topic, AAMPR had the opportunity to briefly discuss how PAs can play a vital role in driving change and advancing telemedicine on the island. Here is a recap of what was shared.
Ps. Of value, It is important to differentiate between telemedicine and telehealth. In broad summary, telemedicine is the use of technology to deliver clinical healthcare services remotely, such as diagnosing, treating, and managing medical conditions. Telehealth encompasses telemedicine and includes a broader range of health-related services, such as health education, remote monitoring, administrative tasks, and provider training, delivered virtually.
The Role of Physician Associates:
As a Physician Associate, my primary role is to extend the reach of physicians. I work alongside them, caring for patients. My daily tasks include conducting medical histories, performing physical exams, ordering tests, diagnosing, treating, and educating patients. Throughout this process, I collaborate closely with the physician, who reviews and validates the management plans. This model not only optimizes the physician’s time, allowing them to focus on more complex cases but also broadens access to care. It is a model that works effectively in the United States but is unfortunately restricted in Puerto Rico due to legal and regulatory limitations.
AAMPR and the Legal Context
AAMPR is the official chapter of the American Academy of Physician Associates (AAPA), a national organization dedicated to advocating for the recognition and expansion of the PA profession. In 2017, Law 71 was enacted to regulate the practice of Physician Assistants in Puerto Rico. However, this law does not allow us to practice at the same level as in the United States. For instance, while we can interview patients, we cannot prescribe medications or issue referrals. These limitations not only hinder our ability to provide comprehensive care but also complicate the implementation of telemedicine since we are not recognized as providers and therefore cannot bill for our services.
Challenges and Goals
Our primary goal is to amend Law 71 to enable us to practice at the full scope of our training, as we do in the United States. This change would significantly
improve access to healthcare in Puerto Rico, especially in rural areas where resources are scarce. However, we face considerable challenges, such as resistance to change from certain professional groups and confusion caused by the coexistence of two types of professionals sharing the same title under the current law.
Opportunities Telemedicine Offers
Despite these limitations, the opportunities are vast. Telemedicine could be a powerful tool to extend physicians' reach, allowing them to see more patients while reducing the strain on healthcare systems. Studies have shown that PAs are cost-effective, optimizing resources while maintaining high-quality care. In Puerto Rico, we could replicate successful models from the United States, such as the Veterans Health Administration, where telemedicine has been instrumental in closing gaps in primary care and mental health services. Additionally, by amending the law, many PAs currently working abroad could offer services remotely while transitioning back to the island. This would require a clear legal framework, including cross-jurisdictional licensing, but it is a feasible and necessary step forward.
The Impact of PAs in Telemedicine
In regions where PAs have greater autonomy, their role in telemedicine has proven invaluable. From reducing wait times to improving chronic disease management, the benefits are undeniable. Puerto Rico has the opportunity to adopt these practices, transforming its healthcare system to become more accessible, effective, and sustainable.
Take Away
In conclusion, telemedicine presents a unique opportunity to overcome the historical barriers that have restricted our practice in Puerto Rico. With proper legal reforms and a collaborative approach, we can transform access to healthcare on the island, improve patient outcomes, and optimize healthcare system resources. It is time to work together to make this change a reality.


